Archura offers broadband service providers a turnkey solution for the deployment of high speed voice/data access services and solutions to both residential and remote access business customers. Archura is focused on helping ensure that everyone who needs access, gets access.

• Project Management Services: A single point of contact to manage the lifecycle requirements of a residential or remote access business customer broadband deployment.

• Order Support Services: Pre and Post sales support, including: receiving initial customer call, conducting initial phone survey, scheduling installation activity, and conducting customer satisfaction surveys.

• CPE Order Fulfillment: Web and Electronic fulfillment interface assures that the right products are procured, stocking levels are maintained and equipment is shipped just-in-time to the field for delivery and installation.

• Help Desk Services: 24 by 7 help desk provides assistance to service customers who have selected to perform self installations of broadband services.

• Warranty/RMA Management Services: Serial number capture process accurately defines warranty periods for equipment to be located at customer's premise, manages warranty process and determines the necessary actions to be taken regarding returned products.